AI for BusinessBeginner

AI-Powered Customer Service

Build an AI customer service system that handles 80% of support tickets automatically.

4.5(98 reviews)
1,870 students
Last updated 2026-01-10
AI-Powered Customer Service

About This Course

Great customer service shouldn't require a huge team. In this course, you'll learn how to set up AI chatbots, auto-responders, and smart ticket routing that handles the bulk of customer questions — while still keeping the human touch for complex issues. Perfect for small teams doing more with less.

What You Will Learn

Lifetime access
Certificate of completion
Comment on lessons
Progress tracking

Course Curriculum

4 modules · 14 lessons · 4 quizzes

  • The Case for AI in Customer SupportPreview
  • Mapping Your Support Workflow
  • Choosing the Right AI Support Tools
  • Module Quiz

Frequently Asked Questions

What format are the courses in?+

All courses include written lessons and quizzes. Each lesson includes detailed guides, tutorials, and step-by-step walkthroughs with screenshots. Quizzes help reinforce what you have learned along the way. The written format allows you to learn at your own pace, easily search for specific information, and follow along with instructions precisely.

How much do the courses cost?+

Our courses range from $49 to $99 AUD per course. Each course is a one-time purchase with no recurring fees or subscriptions. The exact price is listed on each course page.

What is your refund policy?+

We offer a full refund only if you have not yet logged in to or accessed the course content after purchase. Once you log in and access the course, the purchase is final and no refund can be issued. If you need to request a refund, please contact us at hello@aicoursesonline.com.au before accessing your course.

How long do I have access to a course after purchasing?+

You get lifetime access to every course you purchase. There are no expiry dates or time limits. You can revisit the material as many times as you like, whenever you like.

Have more questions? View all FAQs

AI-Powered Customer Service
$49
Enroll Now

Full refund if you haven't accessed the course


This course includes:

  • 5 hours of content
  • 14 lessons & quizzes
  • Skill level: Beginner
  • Certificate of completion
  • Lifetime access
  • Progress tracking

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